SCTE•ISBE LiveLearning Webinars™ for Executives

LiveLearning Webinars™ for Executives is an exclusive benefit of the new SCTE•ISBE Executive Membership type. This membership type is open to all cable professionals that hold a position of director level and above. As part of Executive Membership, you will have access to quarterly LiveLearning Webinars™ for Executives. Non- executive members can attend for a $50 registration fee.

How to Make Difficult Conversations Less Difficult

When: Thursday, December 5, 2019

Do people in your organization engage in the phenomenon known as “violent politeness”? Examples of this politeness include not having honest conversations, not offering up dissenting opinions, or not naming the unmentionables. In this silence things like mistrust, lack of clarity, and disengagement can emerge and block our ability for greater success.

Armed with research, practical advice, and powerful stories, this presentation will teach you how to shift from violent politeness to candid, curious, and compassionate conversations.

 Learning Objectives:

    • Define barriers and create drivers to developing more honest and curious relationships
    • Explore the neuroscience behind stress
    • Learn how to deconstruct your stories and assumptions about a situation or another person
    • Learn a powerful technique for starting a difficult conversation

About the Presenter:

Sarah Noll Wilson

As an Executive Coach, Keynote Speaker, Transformer of Teams, Researcher, soon to be Author, Sarah helps people close the gap between what they intend to do and the actual impact they make. Sarah creates a safe, honest environment, preparing people to deal with real-world conflict, have more meaningful conversations, and create purposeful relationships.

Sarah holds a Master's Degree from Drake University in Leadership Development and a BA from the University of Northern Iowa in Theatre Performance and Theatre Education.




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