Understanding Cable Technology



Understanding the technologies supporting today’s cable telecommunications architecture is critical to making informed business decisions, thus maximizing an organization’s potential. In addition to learning about the core hybrid fiber-coaxial (HFC) and fiber to the x (FTTx) architecture, participants will learn about the technologies used to deliver high-speed data (HSD), video services, voice over IP (VoIP) telephony, and networking the customer premises.  The course will then explore how to hold it all together with business and operations support systems (B/OSS).  In the conclusion learners will get a glimpse of cable’s future. 


Recommend Prerequisite: 



Target Audience: 

Entry level or new hire cable personnel 

  • Customer Service Representatives 

  • Non-technical managers: 


    Marketing managers 

  • Public and government affairs managers  

  • Customer service managers 

  • Etc. 

    Included in the Course 

    Engaging and Interactive LightningMod to prepare learner for training  

    Each module has a LightningMod 

    In-depth interactive eBook modules   

    CORTEX mobile app to access eBook modules  

  • Module assessments 

  • Course final exam 

  • Fun VirtuGame to improve absorption and retention of competencies  

  • SCTE·ISBE course completion certificate 

    2 recertification units (RUs) towards SCTE·ISBE certification renewal  




    Self-paced interactive Online Course: Learners start the SCTE·ISBE VirtuLearn™ course at any time, study at their own pace, and have access to dynamic online content after they register.  On average, learners will spend approximately 10 hours completing course activities.  SCTE·ISBE provides access to the course for 3 years from date of purchase. 


    System Requirements: A high speed Internet (HSI) connection, Internet browser with HTML 5 support. For tablet or smartphone access, HTML 5 may be used for online eBook content. 


    Instructor-Led Onsite Boot Camp Course: The SCTE·ISBE VirtuLearn course may be delivered as an onsite boot camp over 2 days. 


    Course access information will be emailed when the course is purchased. 


    Course Modules: 


    Module 01: Network Architecture and HFC Overview  
    Module 02: Headend Facilities  
    Module 03: Triple Play – Video 
    Module 04Triple Play - High Speed Internet (HSI) 
    Module 05Triple Play – Voice over Internet Protocol (VoIP) 
    Module 06: Home Networking Overview 
    Module 07: The Role of OSS and BSS 
    Module 08: Mirror, Mirror – What does the future hold? 

    Course Objectives

    Upon completion of this interactive course, learners will be able to: 

    Describe, in general terms, the network associated with simultaneously delivering analog/digital video, VoD, HSD, and VoIP services  

    Discuss, in general terms, the technologies associated with delivery of cable’s “Big Three,” video, voice and data 

  • Discuss today’s HFC and tomorrow’s FTTx network 

  • Define coaxial cable, fiber, frequency, megahertz (MHz), bandwidth, and channel capacity and other radio frequency (RF) properties 

  • Explore fiber cable, wavelength and optical bandwidth, along with wave division multiplexing (WDM) technology 

  • Explain analog and digital signals along with the differences between them 

    Identify the scanning methods used for video signals 

  • Explore the distribution, compression, modulation and multiplexing of cable signals 

  • Explain the components that are part of the video, data and voice services 

  • Explore the customer premises home network 

  • Explain the ways home networks are designed to deliver cable services 

    Describe the technologies that work on top of the home network 

  • Define and explain the purpose of a well-defined B/OSS 

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