Understanding the technologies supporting today’s cable telecommunications architecture is critical to making informed business decisions, thus maximizing an organization’s potential. In addition to learning about the core hybrid fiber-coaxial (HFC) and fiber to the x (FTTx) architecture, participants will learn about the technologies used to deliver high-speed data (HSD), video services, voice over IP (VoIP) telephony, and networking the customer premises. The course will then explore how to hold it all together with business and operations support systems (B/OSS). In the conclusion learners will get a glimpse of cable’s future.
Entry level or new hire cable personnel
Customer Service Representatives
Public and government affairs managers
Customer service managers
Included in the Course:
Engaging and Interactive LightningMod™ to prepare learner for training
Each module has a LightningMod
In-depth interactive eBook™ modules
CORTEX mobile app to access eBook modules
Course final exam
Fun VirtuGame™ to improve absorption and retention of competencies
SCTE·ISBE course completion certificate
2 recertification units (RUs) towards SCTE·ISBE certification renewal
Self-paced interactive Online Course: Learners start the SCTE·ISBE VirtuLearn™ course at any time, study at their own pace, and have access to dynamic online content after they register. On average, learners will spend approximately 10 hours completing course activities. SCTE·ISBE provides access to the course for 3 years from date of purchase.
System Requirements: A high speed Internet (HSI) connection, Internet browser with HTML 5 support. For tablet or smartphone access, HTML 5 may be used for online eBook content.
Instructor-Led Onsite Boot Camp Course: The SCTE·ISBE VirtuLearn course may be delivered as an onsite boot camp over 2 days.
Course access information will be emailed when the course is purchased.
Module 01: Network Architecture and HFC Overview
Module 02: Headend Facilities
Module 03: Triple Play – Video
Module 04: Triple Play - High Speed Internet (HSI)
Module 05: Triple Play – Voice over Internet Protocol (VoIP)
Module 06: Home Networking Overview
Module 07: The Role of OSS and BSS
Module 08: Mirror, Mirror – What does the future hold?
Upon completion of this interactive course, learners will be able to:
Describe, in general terms, the network associated with simultaneously delivering analog/digital video, VoD, HSD, and VoIP services
Discuss, in general terms, the technologies associated with delivery of cable’s “Big Three,” video, voice and data
Discuss today’s HFC and tomorrow’s FTTx network
Define coaxial cable, fiber, frequency, megahertz (MHz), bandwidth, and channel capacity and other radio frequency (RF) properties
Explore fiber cable, wavelength and optical bandwidth, along with wave division multiplexing (WDM) technology
Explain analog and digital signals along with the differences between them
Identify the scanning methods used for video signals
Explore the distribution, compression, modulation and multiplexing of cable signals
Explain the components that are part of the video, data and voice services
Explore the customer premises home network
Explain the ways home networks are designed to deliver cable services
Describe the technologies that work on top of the home network
Define and explain the purpose of a well-defined B/OSS
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