Network Specialist (CompTIA Network+)

Description: The SCTE·ISBE Network Specialist (CompTIA Network+ N10-007) online course builds on foundational user-level knowledge, along with providing success with implementation, understanding of the industry standards, and grasp of core technologies needed to respond to the home networking and business market. The course brings value to the cable operator by saving on training investments and providing a productive workforce to support the modern connect home and business network. The course content addresses both the wireless and the wired network.

 

 

Recommended Prerequisite:

 

  • SCTE·ISBE Understanding Network Technology
  • SCTE·ISBE Broadband Premises Installation and Service Course

 

Target Audience:

  • Broadband Premises Installer, Technician, or equivalent
  • Commercial Installer or equivalent
  • Broadband Premises Maintenance Technician or equivalent

 

Certification Exam Information:

 

This course is designed to assist learners in preparing for the CompTIA Network+ N10-007 certification exam. CompTIA testing is available through Pearson VUE (vue.com) testing centers.

Passing score is 720 on a scale of 100 to 900.
90-minute exam, maximum of 90 multiple choice and performance-based questions.

Topics:

  1. Network Concepts – 23%
  2. Infrastructure – 18%
  3. Network Operations – 17%
  4. Network Security – 20%
  5. Network Troubleshooting and Tools – 22%

 

Included in the Course:

 

  • Engaging and Interactive LightningMod™ to prepare learner for training
  • In-depth interactive eBook modules
  • CORTEX® mobile app to access content modules in the field
  • Module assessments
  • Course final exam
  • Fun VirtuGame™ to improve absorption and retention of competencies
  • SCTE·ISBE course completion certificate
  • 4 recertification units (RUs) towards SCTE·ISBE certification renewal

 

Requirements for Successful Course Completion:

  • Module quizzes 70% or higher
  • Course final test 70% or higher

You may take the course final exam up to 3 times.

Format:

Instructor-Led Onsite Boot Camp: The SCTE·ISBE VirtuLearn course is delivered as an onsite boot camp over a 5-day period. Included in the course is the self-paced online eCourse.

Self-paced interactive Online eCourse: Learners start the SCTE·ISBE VirtuLearn™ course at any time, study at their own pace, and have access to dynamic online content after they register.  On average, learners will spend approximately 25 hours completing course activities.  SCTE·ISBE provides access to the course for 1 year from date of purchase with boot camp.

System Requirements: A high speed Internet (HSI) connection, Internet browser with HTML 5 support. For tablet or smartphone access, HTML 5 may be used for online eBook content.

 

Course Modules:

 

Network Concepts

Module 01: Home IP Access Services and Technologies

Module 02: Networking Fundamentals

Module 03: IP Addressing

Module 04: TCP/IP Networks

Module 05: Routing and Switching

Module 06: Wireless RF Networks

 

Infrastructure

Module 07: Network Media and Signals

Module 08: Network Equipment, Virtualization & Cloud Computing

 

Network Operations

Module 09: Network Operations

 

Network Security

Module 10: Securing the Network

 

Network Troubleshooting and Tools

Module 11: Network Troubleshooting

 

Course Objectives:

Module 01: Home IP Access Services and Technologies

Upon completion of this course, learners will be able to:

  • Understand the technologies used to connect homes to the Internet. 
  • Recognize competing services for home Internet (also called the last mile) access technologies and their key differences.
  • Differentiate the Internet Protocol (IP) services delivered to and within the home.
  • Describe the Internet Protocol (IP) devices used in connected homes 
  • Home Networking Technologies
  • Identify in-home network technologies such as multimedia over coax alliance (MoCA), Home Plug, Digital Living Network Alliance (DLNA), and Universal Plug and Play (UPnP).
  • Define the mechanisms available for managing the home network.

Module 02: Networking Fundamentals

Upon completion of this course, learners will be able to:

  • Understand topologies used in the connected home and cable networks.
  • Understand basic data, video, and voice home network characteristics.
  • Describe and compare the layered approach to networking for devices, applications, protocols and services.
  • Define the role of the Ethernet protocol in the home and cable network.
  • Define the role of Data Over Cable Service Interface Specification (DOCSIS®) in a cable network.
  • Define the role of PacketCable in the cable network.
  • Compare the characteristics of LAN, MAN and WAN network types
  • Compare and contrast WAN technologies including ISDN, T-carriers, optical carriers and Metropolitan Ethernet.
  • Identify the service characteristics of WAN Technologies including MPLS, ATM, Frame relay, PPPoE, PPP, DMVPN, SIP trunk
  • Identify WAN Termination systems: Demarcation point, CSU/DSU, Smart jack

 

Module 03: IP Addressing

Upon completion of this course, learners will be able to:

  • Recognize the purpose, address structure, and operation of IP.
  • Describe the types of casting: unicast, multicast, anycast, and broadcast.
  • State the types of classful IPv4 and IPv6 prefix addresses.
  • Understand classless addressing techniques: subnetting, CIDR, VLSM and supernetting.
  • Understand IPv6 zero compression process and the extended unique identifier (EUI) addressing technique.
  • Describe the structure and purpose of IP datagrams.

 

Module 04: TCP/IP Networks

Upon completion of this course, learners will be able to:

  • Differentiate between connection-oriented and connectionless protocols.
  • Identify common transmission control protocol (TCP) and user datagram protocol (UDP) transport applications.
  • Identify common TCP and UDP default ports values (SSH, DNS, SMTP, SFTP, FTP, TFTP, TELNET, DHCP, HTTP/HTTPS, SNMP, RDP, NTP, SIP/H.323, SMB, POP, IMAP, and LDAP/LDAPS)
  • Recognize the purpose, protocol function, and home network operation of dynamic host configuration protocol (DHCP).
  • Differentiate the different types of network address translation (NAT)
  • Recognize the common remote access methods used in networks (VPN, RDP, etc.)

 

Module 05: Routing and Switching

Upon completion of this course, learners will be able to:

  • Describe the purpose and properties of routing in a network.
  • Differentiate between distance vector and link state routing protocols.
  • Describe the purpose and properties of switching in a network.
  • Explain the planning and implementation requirements of basic networks.
  • Explain common routing and switching troubleshooting scenarios.

 

Module 06: Wireless RF Networks

Upon completion of this course, learners will be able to:

  • Recognize the different types of wireless networks available for the customer premises.
  • Understand radio frequency (RF) propagation fundamentals for wireless networks.
  • Explain the theory, radiation patterns, types of antennas, and how MIMO used in wireless networks.
  • Identify the technologies that are used for the Internet of Things (IoT).
  • Define the IEEE Wi-Fi standards.
  • Distinguish the function of the Open Systems Interconnection (OSI) datalink and physical layers of Wi-Fi.
  • Recognize the difference between the operational service sets and components.
  • Understand how a wireless local area network (LAN) operates.
  • Differentiate the different security models used in Wi-Fi networks

 

Module 07: Network Media and Signals

Upon completion of this course, learners will be able to:

  • Distinguish between the various copper media types (e.g., twisted pair, phone, and coax) used in telecommunication networks.
  • Distinguish between the various fiber optic types and transceivers used in cable networks.
    • Transceivers: SFP, GBIC, SFP+, QSFP
    • Characteristics of fiber transceivers: Bidirectional, Duplex
  • Identify components used in wiring distribution.
  • Recognize the role of radio frequency (RF) for wired and wireless in the home network.
  • Given a scenario, deploy the appropriate cabling solution.
  • Understand how to troubleshoot types of network media.

 

Module 08: Network Equipment, Virtualization & Cloud Computing

Upon completion of this course, learners will be able to:

  • Identify the purpose and features of various network appliances used for network connectivity.
  • Identify the purpose and features of various network appliances used for network security.
  • Identify the purpose and features of various advanced networking appliances.
  • Determine the appropriate placement of networking devices on a network and install/configure them.
  • Identify the purpose and features of various network appliances used in virtual networks.
  • Differentiate different types of network storage (NAS and SAN)
  • Describe the connection types used for storage networks.
  • Identify the types of cloud services (SaaS, PaaS, and IaaS)
  • Summarize the cloud delivery models and connectivity methods
  • Explain the security implications and considerations
  • Identify the relationship between local and cloud resource

 

Module 09: Network Operations

Upon completion of this course, learners will be able to:

  • Identify diagram symbols, standard operating procedures, and work instructions
  • Describe the purpose of logical and vs. physical diagrams, including rack diagrams
  • Describe change management documentation
  • Describe the need for documentation related to wiring, port locations, labeling, and IDF/MDF documentation
  • Describer network configuration, performance baselines, and inventory management
  • Identify the availability concepts such as:
    • Fault tolerance, High availability, Load balancing, NIC teaming, Port aggregation, Clustering
  • Identify the powering services including:
    • Power management, Battery backups/UPS, Power generators, Dual power supplies, Redundant circuits
  • Differentiate the different Disaster Recovery sites: Cold sites, Warm sites, Hot sites
  • Identify the backup types: Full, Differential, Incremental, Snapshots
  • Describe MTTR, MTBF, SLA requirements
  • Describe processes for log reviewing, port scanning, vulnerability scanning, patch management, reviewing baselines, packet/traffic analysis
  • Describer event management including: notifications, alerts, SIEM, SNMP monitors and MIBs
  • Describe metrics: Error rate, Utilization, Packet drops, Bandwidth/Throughput

 

Module 10: Securing the Network

Upon completion of this course, learners will be able to:

  • Describe On-boarding/off-boarding procedures, licensing restrictions, international export controls, data loss prevention, incident response policies
  • Describe BYOD, AUP, NDA 
  • Describe system life cycle, asset disposal; 
  • Describe the need for safety procedures and policies
  • Identify physical security devices
  • Differentiate different authentication and access controls
  • Describe the need for privileged user agreement, password policy, and remote access policies
  • Identify the basics of securing a wireless network
  • Describe common networking attacks
  • Describe network device hardening
  • Describe Mitigation techniques and their purposes

 

Module 11: Network Troubleshooting

Upon completion of this course, learners will be able to:

  • Describe network troubleshooting methodology
    • Identify the problem
    • Establish a theory of probable cause
    • Test the theory to determine the cause
    • Establish a plan of action to resolve the problem and identify potential effects
    • Implement the solution or escalate as necessary
    • Verify full system functionality and, if applicable, implement preventive measures
    • Document findings, actions, and outcomes
  • Recognize the hardware and software tools used for network troubleshooting.
  • Troubleshoot common wired and wireless connectivity and performance issues.
    • Describe various methods used to troubleshoot IPv4.
    • Describe various methods used to troubleshoot IPv6.
  • Troubleshoot common network service issues

 

 

Program


Date Not Specified

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