Digital Home Lifestyle and Home Security

This interactive course is designed to ensure learners will be able to identify the key components and processes involved in installing home security and lifestyle products in cable.


Recommended
Prerequisites:

  • SCTE/ISBE Understanding Cable Technology
  • SCTE/ISBE Broadband Premises Installation and Services

Target Audience:

  • Customer Facing Installers
  • Customer Facing Technicians
  • Service Technicians
  • Customer Service Representatives
  • Field Operation Teams
  • Network Operation Center and related positions

Length:

Recommended online length to complete the training is 1.5 to 2 hours.

Requirements for Successful Course Completion:

Module quizzes and course final 80% or higher (two attempts provided)

 

Format and Schedule:

The course is delivered online via the SCTE/ISBE VirtuLearn classroom.

Online learners interact with course materials and complete assessments (quizzes) at a time that is convenient for them. Learners may also contact the instructor when they have questions.

Learners will spend approximately 1 - 2 hours, on average, completing the various course activities in order to maximize the learning benefits. 100% of the schedule is determined by the learners (interacting with online materials, completing quizzes and a final exam).

Upon Successful Course Completion Participants will receive:

  • SCTE/ISBE Course Completion Certificate

Course Modules:

  • Module 1 Introduction to Digital Home Lifestyle and Home Security

Course Objectives:

Module 1 RF  Foundations for Cable Networks

Upon successful completion of this module, you will be able to:

  • Identify components that make up a home security network
  • Distinguish Between Key Wireless Communication Standards
  • Identify Key Life Safety Devices
  • Identify Key Lifestyle Devices
  • Follow Installation Procedures
  • Troubleshoot Common Issues

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