DOCSIS® 3.1 Installation

Description: 
The DOCSIS® 3.1 Installation interactive course is designed for broadband installation professionals who need to better understand the elements and implementations of the DOCSIS 3.1 specification, as well as the differences and uniqueness from previous versions of DOCSIS. This engaging course defines the industry drivers for DOCSIS 3.1, modifications in the RF spectrum, feature enhancements, capacity improvements and details on modifications to the physical and media access control (MAC) layers.  The course also allows installers to understand the operational implications, procedures for installation and methods used for troubleshooting DOCSIS 3.1.

Target Audience:
This course is recommended for both independent cable and multi-system operator (MSO) technical professionals, including mid- to senior- level data technicians; maintenance and installation technicians; and technical operation (TechOp) managers. 

Course Length:
SCTE/ISBE recommends 24 hours to complete the online course.  Learners will have 3 years of access to the course.

Upon Successful Course Completion Participants Will Receive:
Course Completion Certificate
1 Recertification Units (RUs) toward SCTE/ISBE certification renewal 

Course Objectives:
Upon successful completion of this course the student will be able to:
Describe the DOCSIS 3.1 specification and the business drivers for the service
Distinguish DOCSIS 3.1 features and improvements from previous versions of DOCSIS 
Compare the characteristics in signal processing, capacity, configurations in the upstream and the downstream
Examine the physical (PHY) and media access control (MAC) layer modifications
Understand the operations of DOCSIS 3.1
Describe the vast array of proactive network maintenance features used in DOCSIS 3.1
Install a DOCSIS 3.1 high speed data (HSD) service
Troubleshoot a DOCSIS 3.1 HSD service

Course Modules:
1. DOCSIS 3.1 Installation Overview and Enhancements
2. DOCSIS 3.1 Installation Physical Layer
3. DOCSIS 3.1 Installation Media Access Control (MAC) Layer
4. DOCSIS 3.1 Installation Operations and Proactive Network Maintenance (PNM)
5. DOCSIS 3.1 Installation Cable Modem Initialization
6. DOCSIS 3.1 Installation
7. DOCSIS 3.1 Troubleshooting

Course Learning Objectives:

Module 01: DOCSIS 3.1 Installation Overview and Enhancements
Upon successful completion of this module, you will be able to:
Examine the business drivers for a DOCSIS 3.1 service
Differentiate between existing and new DOCSIS frequency spectrum and capacity improvements 
Discuss the DOCSIS 3.1 error correction scheme 
Contrast the upstream and downstream improvements from earlier DOCSIS specifications
Differentiate DOCSIS 3.1 architecture and associated specifications from DOCSIS 3.0

Module 2: DOCSIS 3.1 Installation Physical Layer
Upon successful completion of this module, you will be able to:
Explain the operational physical (PHY) layer enhancements
Differentiate the downstream and upstream PHY layer in DOCSIS 3.1 from that of DOCSIS 3.0
Distinguish downstream and upstream transmission characteristics
Contrast orthogonal frequency division multiplexing (OFDM) with earlier DOCSIS multiplexing techniques
Recognize how signal channel QAM (SC-QAM) and OFDM may co-exist in the access network
Compare modulation profiles, modulation per carrier and earlier DOCSIS modulation schemes

Module 3: DOCSIS 3.1 Installation Media Access Control (MAC) Layer
Upon successful completion of this module, you will be able to:
Explain the operational media access control (MAC) layer enhancements
Identify the new MAC management messages used by DOCSIS 3.1
Define the use of DOCSIS light sleep (DLS) mode with customer premise cable modems

Module 4: DOCSIS 3.1 Installation Operations and Proactive Network Maintenance (PNM)
Upon successful completion of this module, you will be able to:
Identify potential different deployment scenarios between DOCSIS 3.1 and DOCSIS 3.0
Recognize new or updated features in cable modems using DOCSIS 3.1 
Recognize the benefits of low density parity check (LDPC) to error checking compared to DOCSIS 3.0 
Interpret DOCSIS 3.1 metrics
Differentiate between proactive network maintenance (PNM) tools introduced in DOCSIS 3.1 
Identify security features introduced in DOCSIS 3.1 

Module 5: DOCSIS 3.1 Installation Cable Modem Initialization
Upon successful completion of this module, you will be able to:
Differentiate between the initialization process in DOCSIS 3.0 and DOCSIS 3.1 
Explain the steps for a successful DOCSIS 3.1 installation
Understand the role of the different servers in the DOCSIS 3.1 registration process

Module 6: DOCSIS 3.1 Installation
Upon successful completion of this module, you will be able to:
Analyze the steps for a successful DOCSIS 3.1 installation
Differentiate between DOCSIS 3.1 and DOCSIS 3.0 cable modem service
Describe the tasks to be performed to connect the cable modem and install HSD service
List steps to educate the customer on DOCSIS® 3.1 HSD service

Module 7: DOCSIS 3.1 Troubleshooting
Upon successful completion of this module, you will be able to:

Recognize the benefits of good customer communication in troubleshooting
Review the process for troubleshooting service failures
List problems common to DOCSIS cable modems and their resolutions
Differentiate between DOCSIS 3.0 and DOCSIS 3.1 troubleshooting
Use tools and test equipment to troubleshoot DOCSIS 3.1 cable modems 

Cancellations and Extensions:
All cancellation requests must be received by midnight of the 7th day after the course begins and must be in writing or email. All cancellations are subject to a $75 cancellation fee, plus $119 fee for textbook if applicable.
Individuals who fail the course's final test three times will need to request a Retesting Exception and pay the Retesting Fee of $80. 
 
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