Critical Facilities: Disaster Recovery

The Critical Facilities Disaster Recovery course is designed to help an operator become more resilient when faced with human or weather-related disasters. The best way to survive a disaster is to have a good plan in place. The disaster recovery course gives you guidelines on how to plan for human or mother nature events that affect your critical facilities. Knowing what type of disasters can have been and how they affect your critical facility should give insight on how to minimalize damage and downtime. The course also highlights past disasters and the impact they had on operator’s critical facilities. Disasters are going to happen and no one plan is foolproof but, having a plan is better than having no guidelines when a disaster strike.

Target Audience:

This course is designed for individuals that will be auditing or working in the critical facility such as headend and hub sites or someone tasked with the managing critical facilities.

Recommended Prerequisites:

  • SCTE·ISBE Broadband TelecomCenter Specialist

Requirements for Successful Course Completion:

  • Completion of Final exam with a passing grade of 70%
  • Completion of SCTE·ISBE course feedback form

Subject Areas:

  • Disaster recovery
  • Building design
  • Disasters
  • Resiliency strategies
  • Lessons learned from past disasters

Included in the Course:

  • In-depth interactive eBook™ modules
  • CORTEX mobile app to access eBook modules in the field 
  • Engaging and Interactive LightningMod™ to prepare learner for training
  • Course final exam
  • Fun VirtuGame™ to improve absorption and retention of competencies

Upon Successful Course Completion You Will Receive:

  • SCTE·ISBE Course Completion Certificate
  • 1 recertification unit (RU) toward SCTE·ISBE certification renewal

Course Lessons:

Lesson 01: Designed for disaster resilience

Lesson 02: Resiliency strategies

Lesson 04: Decision Making & Problem Solving

Course Lessons:

Lesson 01: Designed for Disaster Resilience

Upon successful completion of this topic, the learner will be able to:

  • Examine Disaster recovery
  • Explore Building designs
  • Identify Disasters

Lesson 02: Resiliency Strategies

Upon successful completion of this topic, the learner will be able to:

  • Explore Preparedness
  • Examine National Preparedness
  • Identify Business Continuity
  • Explore Protection
  • Examine Emergency Planning
  • Identify Resource Management
  • Examine Goals & Objectives
  • Explore Hazard Analysis
  • Examine Plan Preparation & Development
  • Explore State & Federal Resources
  • Identify Restorations of Lifelines
  • Examine Types of Training & Exercise

Lesson 03: Decision Making & Problem Solving

Upon successful completion of this topic, the learner will be able to:

  • Identify Decision Making & Problem Solving
  • Examine Decision making process
  • Explore Problem parameters
  • Examine Group decision making
  • Identify decision making pitfalls
  • Explore Crisis decision making
  • Examine Ethical decision making

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